RO and water purifier (service)

The water purifier, filters the water, making it free from impurities and absolutely safe for drinking. But it does require timely maintenance because of heavy consumption which leads to wear and tear. With our trusted partners, you can ensure any issue with your RO is fixed with great care and efficiency. With this service you can keep yourself and your family protected from water-borne diseases, keep your purifier in good condition and increase its durability.

Services

Service Details

What’s included:

  • Inspection visit to the location,
  • Diagnosis of the issue,
  • For minor repair – work that can be completed within 1 hour,
  • For major repair – bill estimation, agreement on service date and time, purchasing parts and completion of work,
  • Testing and demo; and
  • Post service cleanup

Notes

Customer to assist in getting access to community and service location; and DEWA connection to be active.Material costs, if any, are separate.

Price Details

Inspection Based Service:

  • Standard minimum call-out* charges AED 150
  • Emergency** minimum call-out charges AED 250
  • Additional charges based on bill estimation.

*Call-out charges

  • A call-out charge, applicable for inspection based services only, includes travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

**Emergency bookings

  • Emergency bookings are from 6 pm to 8 am, or anytime on Friday or Public Holiday, however, based on availability and permissions from community/ building.

HomeGenie RO and water purifier Service FAQ

Why do we need an RO or water purifier at home?

UAE and Dubai has people from various nationalities visiting and living there. Depending upon where you come from, it is common for people to not adjust to the weather and water right away. An RO or a water purifier helps in ensuring that the water are drinking is atleast clean and free of any harmful organisms.

What brands of home RO or water purifier that we can install at HomeGenie?

We install most well-known brands of RO and water purifier sold and used in Dubai and UAE.

How long does it take to install a RO or water purifier?

Depending on the inspection, an RO or water purifier system generally taken between an hour to few hours to install, depending upon the complexity of the installation. Mostly the inspection and installation can be managed in the same visit, however, on some occasions when some specialised material might be required.

What kind of RO or water purifier installations are generally required ?

RO and water purifier can be placed horiozontally or vertical and your technican can advise you on this. Generally some bit of drilling and some plumning work is needed to ensure that the inlet and outlet of the water is clear and that the tap to get clear water from is fixed in a place that suites you.

What are some precautions I should take while using and RO or water purifier?

Generally an RO or water purifier system is easier to install, when done in standard manner, however, in some cases they can be a bit tricky to install, depending upon the locaiton in the house and access available to install.

1. Ensure the location of installation is clear for the technican to access.

2. Ensure arrival of appliance to the site and in working condition via a simple ON/OEFF test.

3. Ensure retaining or insisting on a mouting kit when you purchase the appliance.

4. They have proper accrediatiion from some body.

5. Provide details on ongoing support and recharging the capsurel

We strongly recommend a professional water purifier or RO service to ensure maximum safety of the residents.

HomeGenie Appliance Repair Services in Dubai and UAE

Depending on where you live, you might be in a area where the quality of the water in your home is poor.. You might have for a water purifier to keep the water that comes into your home safe for consumption, cleaning and other functions. Over time, your water purifier will require maintenance. This involves checking on motors, filters and other compounds. This is to check that it is running properly and is actually keeping the water in your home clean.

How do we work?

Water purifier repair plans have to be prepared to help you get your purifier cleaned out and ready for use in any case. The repair process for getting your purifier ready can be complicated and it will be easier to manage if you can get your water purifier checked and repaired in advance of an issue.

A repair service booked through HomeGenie usually starts with an inspection at a scheduled time. The assigned technician will perform a thorough diagnosis to determine the nature of the issue with the Water purifier . If it’s repairable instantly and without the need of additional parts, the issue will be resolved on site and necessary clean up done. In case of part requirements or if not resolvable on-site, the appliance may be taken to the workshop for further repairs.

Why choose us?

Our service partners are highly qualified are experienced in handling a wide variety of Water purifier issues, regardless of brand.

Experienced professionals are needed for the repairing process. This is due to the importance of the water purifier in maintaining a healthy water flow.

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