Water Heater

Water Heater Repair

Water heater are the most important part of lilfe in Dubai. Even though its hot, the interiors of our homes are kept below ambient tempratures with continous air conditioning. This makes most people use hot or atleast lulkewarm water through water heaters. The best solution to your problem is to simply book a water heater replcement service in Dubai with HomeGenie. All you need to do is call, book online or use our iOS and android mobile apps and an expert technician will be instantly assigned to reach your doorstep on the agreed day and time. Our technicians are professionally trained to resolve common or complex issues related to your water heater like not starting, not heating, water leakage, heating too much, and more, across most well-known brands and models. The advantage of getting a water heater repair service from HomeGenie is that you can have your water heater repaired, with complete peace of mind while we at HomeGenie work hard to ensure you get the best quality, reliably and at an affordable price.

AED_iconPrice Details

inspection_iconInspection Based Service:

Standard AED 0
Emergency AED 0
Labor AED 100/hr

Call-out charges

A call-out charge, applicable for inspection based repair services only, includes travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

I_iconService Details

What’s included:

  • Call to discuss exact requirement
  • Inspection visit to the location
  • if required, Discuss service options with customer
  • Estimate bill and work start date/ time
  • Complete work and
  • Post service cleanup.


Customer to assist in getting access to community and issue location; and DEWA connection to be active.

HomeGenie Water Heater Repair Service FAQ

What are some common issues with water heaters?

Common issues with water heater in Dubai and UAE are not starting, not heating, water leakage, heating too much, and more. We mostly recommend replacement of water heater and not repair to ensure everyone’s safety.

What brands of water heater that we can repair at HomeGenie?

We repair most well-known brands of water heaters sold and used in Dubai and UAE. This includes Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

How long does it take to fix a water heater and will it need to be taken away?

Depending on the inspection, a water heater can take between an hour or weeks to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, it needs to be taken to the workshop and parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if needed. Spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take up to a few weeks.

What kind of water heater spare parts would be used in case something needs replacement?

At HomeGenie, we only use genuine spare parts available from the original water heater manufacturer. The warranty on these spare parts provided by the manufacturer may vary and are extended the warranty to the customer as is. Spare parts for latest brands are usually available within the same day but with lesser known brands or older models, they are difficult to find and might require time. With our market positioning, we are generally able to soruce parts faster than most other suppliers.

What are some precautions I should take to avoid water heater breakdown?

1.Do not leave the water heater on for extended period of time. Even though on almost all water heaters there is a thermostat which switches off the water heater after reaching a temprature, it still damages the heating element.
2. Be careful on the manufacuturer of the water heater at the time of installation and choose only well known brands as there have been instances of life threatning accidents with water heaters including explosions and fires.
3. Check the plumbing connections of the water heater to see if there is any small leakage. A preventive checks will prevent from a bigger leakage from hot water pipe corroding leading to hot water flooding.

We strongly recommend a preventive water heater service once in a year, at the least.

HomeGenie Appliance Repair Services in Dubai and UAE

HomeGenie is the first on-demand one-stop-shop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable solutions to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single day.
HomeGenie Appliance Repair Process.
A repair service booked through HomeGenie usually starts with a booking via one of call, web or the iOS and android apps (available free of cost). Once the booking is made an inspection is scheduled and conducted at the agreed date and time by the assigned technican and supervisor. The assigned technician will perform a thorough diagnosis to determine the nature of the issue with the appliance . If it’s repairable instantly, and without the need of additional parts, the issue will be resolved on site and necessary clean up done. In case of part requirements or if not resolvable on-site, the appliance may be taken to the workshop for further repairs. The technician onsite will advise customers accordingly. The technician will also inform the customer if any spare parts need to be purchased beore work can be initiated, following which an estimate is sent to the customer and approval is sought. Spare parts purchase and work will only commence upon explicit approval from the customer. The customer once satisfied by the work completed will approve the payment which results in an invoice after the payment is received. Customers are further urged to rate the technician for us to continue improving our customer experience. In case of any compliants or concerns.
Why HomeGenie for Appliance Repair ?
At HomeGenie, we are focussed on providing a world-class appliance repair service experience to our customer for which we provide, but not limited to the following advantages:
•Wider brand coverage,
•Trained qualified technicians,
•Genuine spare parts,
•15 Day service warranty,
•Emergency service (24×7),
•Free pickup and delivery; and
•Competitive prices

Due to the above advantages, we take pride as the most reliable company for all appliance related services.
Other Appliance Related Services
We provide most appliance-related services including – new installation (including any plumbing), service, repair and any other maintenance. These services can be provided as standard or emergency services. For corporate customers, we provide our popular appliance Annual Maintenance Contract (AMC) for complete peace of mind.

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