Extractor hood or hob repair services

Extractor hood or hob repair in Dubai and UAE

Extractor hoods and hobs ensure that our kitchens and bathrooms stay fresh with continous circulation of air and can be a real irritant, if not working.<br/>The best solution to your problem is to simply book a extractor hood and hob repair service in Dubai and UAE with HomeGenie. All you need to do is book online or use our iOS and android mobile apps and an expert technician will be instantly assigned to reach your doorstep on the agreed day and time. Our technicians are professionally trained to resolve common or complex issues related to your extractor hood and hob like not starting, too dirty, too slow, too noisy and more., across most well-known brands and models. The advantage of getting a extractor hood and hob repair service from HomeGenie is that you can have your extractor hood and hob repaired, with complete peace of mind while we at HomeGenie work hard to ensure you get the best quality, reliably and at an affordable price.

Services

Service Details

What’s included:

  • Inspection visit to the location,
  • Diagnosis of the issue,
  • For minor repair - work that can be completed within 1 hour,
  • For major repair - bill estimation agreement on service date and time to purchase parts, pickup, and delivery of appliance and complete work,
  • Testing and demo; and
  • Post service cleanup.

Notes

- Customer to assist in getting access to community and service location, and Electricity and water connection to be active. Material costs, if any, are separate.

Price Details

Inspection Based Service

  • Minimum call-out* charges AED 150
  • Additional charges as per bill estimate.
  • *Call-out charges applicable for inspection based services only, includes travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

Note:

  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

HomeGenie Extractor hood or hob repair Service FAQ

What are some common issues with extractor hood and hob?

Common issues with extractor hood and hob in Dubai and UAE are not starting, too dirty, too slow, too noisy and more.

What brands of extractor hood and hob that we can repair at HomeGenie?

We repair most well-known brands of extractor hood and hob sold and used in Dubai and UAE. This includes Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

How long does it take to fix a extractor hood and hob and will it need to be taken away?

Depending on the inspection, a extractor hood and hob can take between an hour or weeks to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, it needs to be taken to the workshop and parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if needed. Spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take up to a few weeks.

What kind of extractor hood and hob spare parts would be used in case something needs replacement?

At HomeGenie, we only use genuine spare parts available from the original extractor hood and hob manufacturer. The warranty on these spare parts provided by the manufacturer may vary and are extended the warranty to the customer as is. Spare parts for latest brands are usually available within the same day but with lesser known brands or older models, they are difficult to find and might require time. With our market positioning, we are generally able to soruce parts faster than most other suppliers.

What are some precautions I should take to avoid extractor hood and hob breakdown?

1.Switch of the extractor hood and hob as soon as the smell from the kitchen or bathroom has neutralised. Also, keep the fans switched off at night.

2. Ensure regular light cleaning of the extractor hood right after usage such that the dirt and grime does not accumulate there making it stubborn and difficult to remove later.

3. If there is a removable filter, do a regular filter cleaning with the prescribed cleaning agent or get it professionally cleaned at least once a year, but based on overall usage.

We strongly recommend a preventive extractor hood or hob service once in a year, at the least.

HomeGenie Appliance Repair Services in Dubai and UAE

HomeGenie is the first on-demand one-stop-shop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable solutions to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single day.

HomeGenie Appliance Repair Process.

A repair service booked through HomeGenie usually starts with a booking via one of call, web or the iOS and android apps (available free of cost). Once the booking is made an inspection is scheduled and conducted at the agreed date and time by the assigned technican and supervisor. The assigned technician will perform a thorough diagnosis to determine the nature of the issue with the appliance . If it’s repairable instantly, and without the need of additional parts, the issue will be resolved on site and necessary clean up done. In case of part requirements or if not resolvable on-site, the appliance may be taken to the workshop for further repairs. The technician onsite will advise customers accordingly. The technician will also inform the customer if any spare parts need to be purchased beore work can be initiated, following which an estimate is sent to the customer and approval is sought. Spare parts purchase and work will only commence upon explicit approval from the customer. The customer once satisfied by the work completed will approve the payment which results in an invoice after the payment is received. Customers are further urged to rate the technician for us to continue improving our customer experience. In case of any compliants or concerns.

Why HomeGenie for Appliance Repair ?

At HomeGenie, we are focussed on providing a world-class appliance repair service experience to our customer for which we provide, but not limited to thefollowing advantages:

  • Wider brand coverage,
  • Trained qualified technicians,
  • Genuine spare parts,
  • 5 Day service warranty,
  • Emergency service (24×7),
  • Free pickup and delivery; and
  • Competitive prices

Due to the above advantages, we take pride as the most reliable company for all appliance related services.

Other Appliance Related Services

We provide most appliance-related services including – new installation (including any plumbing), service, repair and any other maintenance. These services can be provided as standard or emergency services. For corporate customers, we provide our popular appliance Annual Maintenance Contract (AMC) for complete peace of mind.

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