An AC provides cool air by compressing the coolant gas into liquid repeatedly in a continuous cycle. AC technicians from HomeGenie are fully equipped and knowledgeable about handling an AC leakage. They can handle any complexity of AC leakage efficiently which could involve AC installation correction, cleaning of clogged drain, condenser pump welding and replacement and gas refill or top up. At HomeGenie, we provide expert professionals for air conditioning service and AC repair services in Dubai With this service you can avoid a severe damage to your AC, prevent the accumulation of algae and bacteria due to leakage as well as ensure efficient usage of your unit.
Customer to assist in getting access to community and service location; and DEWA connection to be active.Material costs, if any, are separate.
Inspection Based Service:
What are the charges for the repair?
A standard service will cost AED 150. This includes an inspection and diagnosis of the problem. Any minor issues will also be solved on the spot, and a bill of estimated prices to solve any major issues will be provided.
In the case of an emergency service, the cost will be AED 250.
In the case of major repair, the labor charges will be AED 100 per hour.
First, our engineers and skilled technicians will inspect your Air Conditioner to diagnose the issues. After the diagnosis, the problem is identified, and a plan for solving the issue is discussed with the customer. For minor issues that can be fixed quickly, our labors and engineers will complete it on the spot within an hour.
If the diagnosed issue will take more than one hour to repair, it falls under the category of major problems. In these cases, our engineers will give you information about the problem and possible solutions.
Any call will include the charge for the service and the labor charge for one hour.
What can I do to help?
As a customer, you can assist the engineers in locating your community so that they can reach your home easily. The presence of proper paperwork and an active DEWA connection is needed.
It’s peak of the summer in Dubai, and all of a sudden, your AC starts to leak water. Although that may seem like a boon, in an arid country like Dubai, Air Conditioner water leakage is actually a major issue. AC leakage is less common in Dubai due to the dry climate, however, if it occurs it can be a problem that can not only damage the inner parts of your AC significantly but can also leave a puddle of water on your floor.
Common causes for AC water leakage
1) Clogged Drain Pipe – Your drain pipe is responsible for taking the excess water and draining it outside your home. If the pipe isn’t cleaned regularly, dust and debris may clog it forcing the water to leak out from other places. A clogged drain pipe issue is easy to fix, but hard to diagnose. In that case, professional help is recommended to remove the pipe and attach a new one safely.<br/>2) Damaged Drain Pan/pipe – Water from the condenser pipes come and settle into the drain pan. If your AC is old, then chances are that the pan is damaged or rusted. This may cause water to leak. The only solution to this is to replace the drain pan.<br/>3) Clogged Air Filter – A clogged air filter can reduce the flow of air to the condenser tubes. When that happens, the evaporator coil gets too cold and freezes over. When it melts, it drips an excess amount of water that the pan may not be able to handle. Cleaning the air filter regularly can prevent that problem.<br/>4) Low Refrigerant – This can lower pressure in the AC system and cause coils to freeze up. When the coil melts, water overflows the drain pan. This is a very serious issue that must be handled by professionals.<br/>If your AC is leaking, it is best to call a professional to fix it as soon as possible. HomeGenie’s technicians are highly skilled at diagnosing AC leakage problems quickly and helping you find a solution to it in no time. Our technicians not only make sure that your AC is in working condition but also improve your cooling, make it less noisy and make sure that the air you breathes pure and healthy air.