AC Service in Dubai and UAE

Whether it is an indoor or an outdoor unit for villas and apartment, to enjoy a clean and trouble-free performance of your AC, it’s very important to get it serviced regularly, generally atleast 3 times a year.

The best solution to your problem is to simply book an AC service in Dubai or UAE with HomeGenie. All you need to do is book online or use our iOS and android mobile apps and an expert AC technician will be instantly assigned to reach your doorstep on the agreed day and time. Our technicians are professionally trained to perform a detailed AC service across most well-known brands and models. The advantage of getting an AC service from HomeGenie is that you can have your AC serviced, with complete peace of mind while we at HomeGenie work hard to ensure you get the best quality, reliably and at an affordable price.

Services

Service Details

What’s included:

  • Cleaning of indoor AC vents, diffusers and filters
  • Cleaning of indoor condensate pan and drain line
  • Checking indoor thermostat functions; and
  • Disinfection of indoor evaporator filter
  • Checking outdoor Fan Cooling Unit (FCU) and compressor, if applicable
  • Checking outdoor wiring, connections and capacitors, if applicable
  • Checking outdoor refrigerant gas level, if applicable
  • Post service cleanup.

Notes

- Customer to assist in getting access to community and service location, and Electricity and water connection to be active. Material costs, if any, are separate. Service does not include coil or duct cleaning as they are specialized services, offered separately. No repair work is included.

Price Details

Fixed Price Services:

  • Minimum service* charges of AED 125 per AC unit for internal unit only and AED 150 per unit for both internal and external units.
  • *Minimum service charges are applicable for apartments. Service charges, fixed on the basis of informaiton provided, may vary at the time of actual service due to any special condition or requirement

NOTE:

  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

FAQs

Why do we need an AC service?

ACs are like lungs in human body breathing air in and out.. If we don't keep the lungs clean and healthy, we will run the risk of a sudden breakdown due to clogging the system with dirt and debris thereby causing a sudden breakdown. A regular and periodic preventive check and service helps a lot in terms of improving the quality of air and the efficiency of the AC unit. It is recommended to have an AC service done in Dubai and UAE, atleast 2-3 times and year.

What are the type of AC service ? Is it required for both building apartments and villas ?

At HomeGenie, we provide 2 types of AC service - internal and both internal and external. AC service is required for both apartments and villas, and mostly in buildings the inhouse maintenance company does not provider a propert and professional AC service. An internal unit service is good for the villa

What brands of AC can we service at HomeGenie?

We repair most well-known brands of ACs sold and used in Dubai and UAE. This includes Samsung, LG, Haier, Daikan, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

How long does it take to complete an AC service ? What is the outcome of the AC service ?

An AC service can take between 45-60 mins to complete an AC service. The team will then inform the customer if they discovered any anamoly or any red flas for the customer to get fixed to avoid sudden breakdowns.

What are some of the common issues discovered in an AC service ?

Common issues discovered from an AC service, both at indoor and outdoor units, preventing sudden breakdowns are loose connections, capicator issues, drain tray, dirty evaporator coils, molds in ducts, etc.

What are some common things missed out in an AC service ?

1. Checking of indoor thermostat functions.

2. Checking indoor condensate pan and drainline.

3. Checking the outdoor wiring, connections and capacitors properly.

We strongly recommend a preventive deep freezer service once in 3 months and specially before the start of summer months.

HomeGenie AC Services in Dubai and UAE

HomeGenie is the first on-demand one-stop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable solutions to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single day.

HomeGenie AC Service Process.

An AC service booked through HomeGenie usually starts with a booking via web or the iOS and android apps (available free of cost). Once the booking is made, an AC technician and supervisor are assigned to the job to perform the work at the agreed date, time and location. Upon arriving at the site, the AC technician will review the requirements with the customer and give a rough estimate on the hours it will take to complete work, if the job can be done instantly, and without the need of additional parts or items. In case of parts or item requirements, the AC technician will advise the customer if any spare parts are need to be purchased before work can be initiated. The AC technician can get the parts or items from the market, upon payment of and advance, or schedule another visit after the customer arranges the parts. Once the parts are secured, the AC technician will agree a new date and time to complete work. The customer once satisfied by the work completed will approve the payment which results in an invoice after the payment is received. Customers are further urged to rate the AC technician for us to continue improving our customer experience. In case of any complaints or concerns.

Why HomeGenie for AC Services?

At HomeGenie, we are focused on providing a world-class AC services experience to our customer for which we provide, but not limited to the following advantages:

  • Professional service
  • 15 day workmanship warranty,
  • Insurance covered
  • Emergency service (24×7),
  • Competitive hourly rates

Due to the above advantages, we take pride as the most reliable company for all AC services

Other Handyman Related Services

We provide other common handyman-related services including – new installation, replacement, dismantling, removal or movement of articles.These services can be provided as standard or emergency services.

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