ACs keep our home running in the gruelling summer months of Dubai and the UAE. As being machines, ACs also breakdown from time to time, or require upgrades or replacements.
The best solution to your problem at that time is to simply book a home appliances repair or installation service in Dubai and UAE with AC maintenance company fromHomeGenie. All you need to do is book online or use our iOS and android mobile apps and an expert AC technician will be instantly assigned to reach your doorstep on the agreed day and time. Our technicians are professionally trained to resolve common or complex issues related to your ACs like low cooling, leakage, tripping and more advanced services like AC duct cleaning and coil cleaning, across most well-known brands and models. The advantage of getting the AC repair or installation service from HomeGenie is that you can have your AC repaired, with complete peace of mind while we at HomeGenie work hard to ensure you get the best quality, reliably and at an affordable price.
What brands of ACs that we can repair at HomeGenie?
We repair most well-known brands of ACs sold and used in Dubai and UAE.
How long does it take to fix an AC if it breaks down?
Depending on the inspection, an AC can take between an hour or weeks to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, parts need to be ordered. With HomeGenie, spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take up to a few weeks.
What kind of AC spare parts would be used in case something needs replacement?
At HomeGenie, we only use genuine spare parts available from the original AC manufacturer or its official distributor. The warranty on these spare parts provided by the manufacturer may vary and are extended the warranty to the customer as is. Spare parts for latest brands are usually available within the same day but with lesser known brands or older models, they are difficult to find and might require time. With our market positioning, we are generally able to source parts faster than most other suppliers.
How do I know how many AC units are installed in my home ?
To determine the number of units installed at your home, count the number of AC controllers installed on the walls of your home and that will be the number of AC units installed.
What are some precautions I should take to avoid ACs to breakdown?
Generally ACs are used extensively in Summer due to the extreme weather conditions in Dubai and UAE and taking care of them on a regular basis can avoid surprise breakdowns, before an event planned at home or other occassions.
1. Read AC related instructions to check usage limits, specially the compressor.
2. Keep AC clean from inside and outside, however, with prescribed cleaning agents, to avoid corossion.
3. Don't keep the AC at very low temperature as it might keep the compressor on throughout the day.
4. Don't keep the AC switched off for a very long time. If you are going on holiday keep on higher temperature like 27 degree C.
5. If any unusual noise is heard then call and professional, without delay, before the damage becomes worse.
We strongly recommend a preventive AC service once in a quarter at the least.
What other AC related services do we provide ?
We provide all type of servics related to the AC whether be it a new installation or removal of replacement of an existing unit.
HomeGenie is the first on-demand one-stop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable solutions to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single day.
HomeGenie AC Service Process.
An AC service booked through HomeGenie usually starts with a booking via web or the iOS and android apps (available free of cost). Once the booking is made, an AC technician and supervisor are assigned to the job to perform the work at the agreed date, time and location. Upon arriving at the site, the AC technician will review the requirements with the customer and give a rough estimate on the hours it will take to complete work, if the job can be done instantly, and without the need of additional parts or items. In case of parts or item requirements, the AC technician will advise the customer if any spare parts are need to be purchased before work can be initiated. The AC technician can get the parts or items from the market, upon payment of and advance, or schedule another visit after the customer arranges the parts. Once the parts are secured, the AC technician will agree a new date and time to complete work. The customer once satisfied by the work completed will approve the payment which results in an invoice after the payment is received. Customers are further urged to rate the AC technician for us to continue improving our customer experience. In case of any complaints or concerns.
Why HomeGenie for AC Services?
At HomeGenie, we are focused on providing a world-class AC services experience to our customer for which we provide, but not limited to the following advantages:
Due to the above advantages, we take pride as the most reliable company for all AC services
Other Handyman Related Services
We provide other common handyman-related services including – new installation, replacement, dismantling, removal or movement of articles.These services can be provided as standard or emergency services.