About

It is only surprising to realize that home maintenance industry which has been existing from time immemorial still suffers from big process gaps, low technology adoption rates and poor service innovation levels. With the way the world is changing and demanding more for less, a radical change in the end-to-end service experience across our daily service needs e.g. transportation, grocery delivery, banking etc. has already arrived. It is only obvious that the opportunity to set “new ways of working” in the home maintenance services industry is needed. We believe that home maintenance experience should be made simple, reliable and affordable right from booking a professional to paying electronically without the customer facing any availability issues.

At HomeGenie, we have brought together a highly experienced team of maintenance, commercial, marketing (both digital and traditional) and technology professionals. with extensive local and global experience. All with a single objective of positively disrupting the home maintenance industry. We are working hard to build your trusted one-stop home maintenance services partner within your city so you don’t have to look anywhere else. By continuously challenging the status quo and seeking new ways to push boundaries, we want to do our bit to take some hassle away from your daily life.

Book a HomeGenie service and give us an opportunity to delight you!

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Core values

Relentless customer service

Relentless customer service

Make each customer feel important. Ensure service excellence and go that extra mile to delight them. Do what you say and say what you do. This is our mantra to win trust!

Trusted long-term partnerships

Trusted long-term partnerships

Carefully select our delivery partners. Have fewer and make it count for them every single day. Don't lose focus on the long-term and bigger possibilities of working as one team.

Value-based strategic alliances

Value-based strategic alliances

Build channel alliances to reach new customers. Ensure delivery of both tangible and in-tangible value while enabling growth within their business. Engage continuously.

Open and transparent approach

Open and transparent approach

Share information that is clear, precise and complete. Less is more. Remain transparent - a bad news is not a bad news anymore if it comes with real solutions. Be ready to listen!

Continuous innovation culture

Continuous innovation culture

Continue to challenge the status quo and push the boundaries to keep making home maintenance service experience simple, reliable and affordable for our customers.

Responsibility towards society

Responsibility towards society

Maintain highest level of safety and security standards. Always care for our environment and give back to our communities - both within and outside HomeGenie.

Testimonials

James Charisiou

Entrepreneur

Never thought booking a service could be so easy. After multiple disappointments, using few bidding and listing based websites in Dubai, I finally feel relaxed after using HomeGenie to book a handyman for fixing the leakage issues at my villa. Delighted to recommend them!

Apoorva Ruparel

Managing Director

Loved their name to start with and after booking the service on the mobile App, am surprised how simple it is to get a pest control and cleaning job done. Amazing service, can say I've found a magical GENIE to take care of my apartment.

Hani Abou Salem

Sales Professional

An end-to-end service was needed high time. Thanks for getting me away from the hassle of making multiple calls and deciding between quotes. Loved the professionalism and surprised with the competitive prices for such quality. I must say, amazing job guys!

HomeGenie Trusted Partner

The HomeGenie team has been a pleasure to work with. Right from the time started our discussion to partner with them to provide Home Maintenance services in the region, it has been a great team work. Their approach is very simple, clear and offers great win-win solutions for long term partnerships. Glad to be a "Trusted HomeGenie" Partner!

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